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TELECOMS JOB FEARS AFTER OUTSOURCING

By Stephen Smith, Employment Lawyer

Thousands of telecommunications staff could face an uncertain future after the owners of the O2 brand decided to move their call centre work abroad.

Staff at the Glasgow site and at locations in the north of England have been told by owners Telefonica that some jobs will transfer to Capita while others will go to a location in South Africa, with the option to relocate or face redundancy.

The announcement has sparked an angry reaction from the Communication Workers Union, who claim that staff are being given just 41 days’ notice, rather than 90 days, due to a recent change in employment law.

Those who stay may be asked to renegotiate their terms and conditions, even though the “TUPE” rules on staff who are transferred should offer greater protection of these.

Contact us for Employment Law Advice in Glasgow

*The Glasgow Law Practice has advised staff previously on the legal effect of transfer of employment and outsourcing. Contact ss@theglasgowlawpractice.co.uk for a free consultation.